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Complaints Procedure

Complaints

If you're looking to give us feedback or to make a complaint, we want to hear from you in order that your concerns can be resolved. You can find all the contacts and related procedures below:

  • Please submit in writing (by email or letter) your concerns to the Head of School, detailing:
  • Your name
  • A description of your complaint
  • Any names or dates you have noted if you have already spoken to someone about your concerns
  • A contact number and convenient time to contact you
  • The Head of School will appoint a member of the Senior Leadership Team to meet with you to investigate your concerns and seek a resolution
  • For more information, please read our Complaints Policy